If you believe that the strength of your organisation lies in your people, and you value the massive rewards that effective personal and professional training can achieve, then I hope you will appreciate the ethos and approach of Susan Irving Consultancy
Working in partnership with individuals, teams and organisations my passion is helping my clients to flourish, particularly during and following periods of rapid change.
My core aim is to enhance human performance. Programmes are individually designed to deliver results, energise and transform workplace performance by building capability and nurturing latent talent.
My clients range from small businesses to large organisations from both the private and public sector. I operate locally, regionally and on a national basis.
Whether your organisation needs a short awareness session or a major development programme spanning many months, my experienced team of consultants can design and deliver high impact workshops, delivered flexibly to suit your needs.
In developing your people skills, capabilities and confidence our experience covers the following areas:
- Personal development
- Sales
- Equality and Diversity
- Leadership and management
- Communication
- Customer service
- Contact Centre and many more.......
Because the performance of your organisation depends on many aspects, our support is comprehensive and wide-ranging, allowing you to strengthen your people skills in every area that’s relevant to your future business success.
Susan Irving is renowned for creating and delivering programmes and strategies to enhance the performance of businesses through workforce development. She has gained over 20 years experience within customer service and training
The consultants I work with have a breadth of business experience, ranging from local authority to major private industry, working within HR, marketing, sales and service functions.
All our consultants are qualified to design and deliver adult learning programmes at all levels. In addition, we offer young people’s training programmes.