Hi,
My name is Susan Irving. After working for many years in the corporate world I have set up my own Training Consultancy to help and motivate others to have a positive attitude to work and home life.
I am a confident, enthusiastic, charismatic individual who strives and achieves success every day. I have worked in a variety of sectors such as call centres, building societies, schools and training organizations.
- Top performer in UK (BT) within first 4 weeks of employment.
- Managed a team of 15 advisors that became top performing team in the country (previously low achievers).
- Exceeded sales targets to become Number One sales advisor in the country and a 100% record of achieving all goals and targets.
- Experienced Facilitator / Trainer Delivery with personality, style, and flair. Proven track record of Motivating (empowering others to succeed).
- Successful management of many customer’s accounts, delivering excellent customer service.
My presentation, communication and training skills are second to none. I have proven over many years, in various roles, to be a great motivator. In all job roles I have been a top, innovative performer, developing training packages which have increased retention and productivity. I have also won many awards and incentives during my employment.
I am a qualified Counsellor, Hypnotherapist, TFT Practitioner and adult trainer with 20 years customer service experience. I left school with little academic achievement – how have I achieved everything?
I motivate myself for success and I am hooked on life long learning.
How motivated is your workforce?
My training can and will teach anyone how to be more successful and fulfilled with their work life balance. They will be inspired to achieve their highest potential in the workplace – and in life itself!