Courses - Susan Irving Consultancy

All courses are bespoke and effective. References prior to training can be provided. Susan Irving Consultancy has a team of experienced trainers and offers a professional service with a guaranteed return on investment.

The list below is a selection of courses offered by the consultancy – if you don’t find what you are looking for please contact us with your requirements and if we can’t help we will point you in the right direction.

Absence management
Applying for a job
Appraisal
Assertiveness
Business Development Skills
Business Planning
Coaching for Performance
Contact Centre Training
Creative Thinking
Effective Communication Skills
Excellent Customer Service
Equality & Diversity within Service Delivery
Leadership in Action
Managing Meetings Effectively
Managing Through Change
Minute Taking
NLP for Self Development
Practical Telephone Skills
Presentation Skills
Project Management
Recognising and Controlling Stress
Recruitment and Selection
Report Writing
Sales Training
Stress Awareness / Managment
Supervisor Training
Team Building
Time Management

And many more .

If you would like more information on any of the courses listed above please contact us and we can discuss your needs.